Friday, April 19, 2024

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FAQs


  • How do I subscribe? 

Please click on this link, which will take you to our bespoke subscription packages. Alternatively, you can contact us at [email protected] or call us on +44(0)20 3633 3684

  • What tech do I need?

Our content can be accessed on all Android and iOS devices.

  • Where are the terms and conditions for my subscription?

Our subscription terms can be found here.

  • How can I access my content?

Accessing your content couldn’t be easier. Simply log in to the site through your account.

  • Does my subscription package give me access to both Kayhan Life and Kayhan London?
Every package includes full access to both newspapers so there is no need to subscribe to each publication separately. If you subscribed through the Kayhan London site, you will receive an email with details of how to access Kayhan Life, and vice versa. There may be a short time delay in accessing both online publications at once so please bear with us while we set up your account. If you do not receive an email from us on how to access a publication in your subscription within 24 hours, please contact us at [email protected] or call us on +44(0)20 3633 3684.
  • How will you use my personal data?

Please see our privacy policy.

  • How do I cancel my subscription?

You can cancel your subscription by calling us on +44(0)20 3633 3684 or emailing us at [email protected]. All cancellations require two days’ notice prior to the next billing date. If a cancellation request is made without such notice, you will be billed for the following month and your subscription will continue for that month. No refunds will be given if a cancellation is requested before the required notice period. If you wish to cancel, please provide us with your name and which package you would like to cancel.

  • Who can I contact if I have a query?

Please contact us at [email protected] or call us on +44(0)20 3633 3684.